CUSTOMER INFORMATION
Terms & conditions
Your installation agreement
Updated 9 October 2026
Our domestic solar PV and battery installation agreement sets out your order, payment terms, installation responsibilities, warranties and cancellation information.
Before you decide
You receive a written quotation identifying your equipment, system specification, total price and installation scope. Read it alongside the contract, key information and cancellation notice before signing.
Payment
For self-funded installations, the standard schedule is 25% deposit after signing and 75% on completion after commissioning and handover. Finance terms, where separately arranged, are set out in the lender’s agreement.
Changes and approvals
The technical survey and network requirements may affect your design. We explain any material change to the proposed work, price or programme and obtain agreement before elective additional work proceeds.
Your rights
Your signed order, quotation and agreement contain the terms applicable to your installation. This website does not place an order or replace those documents. Nothing in our terms removes mandatory consumer rights.
Call 0333 880 9359 or email solar@lovetosaveenergy.com. You can also write to Love to Save Energy Limited, Unit 8 Alvis Works, Common Lane Industrial Estate, Kenilworth, CV8 2EL.
